I am really enjoying my laptop, customer service is great and definately would recommend it.
PostedFebruary 15, 2013
I would recommend this to a friend!
"So far I love my new laptop unfortunately I had a problem with it after 2 months use. However Samsung tried very hard, long and patiently to fix it because I believed the problem was due to a bios update they recommended ( but apparently it turned out to be a virus, unknown to me as I thought I was protected). They then had me send it to Vancouver for format etc and no charge. The only issue I had was that I wish the 1TB HD had been partitioned so Tech support could have made a back up and done a repair/format at my home via phone help instead of having to send it away. I purposely and carefully shopped for this laptop because I wanted the 17 inch screen and the very highest quality screen ( hi resolution non glare) and I got it in this model....also sound quality is good too.....it is wonderful. It was very important for me to get a matte, non glare screen and this is not easy to do as Samsung is one of only a few to realize how important a high quality non glare screen is to the health and comfort of your eyes....other companies should wake up! The laptop itself works just fine and I have absolutely no complaints so far...a good product and the customer service and tech help was great.... I would recommend Samsung."
Pros: Built-in speakers, Bright display, Durable, Realistic color
"From games to videos and all other programs I needed, this laptop worked perfectly. Definitely worth a buy"
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
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1of1voted this as helpful.
Review 3 for Series 5 17.3”
Bill
I have used this product for:less than a month
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features
5out of5
Performance
5out of5
Design
1out of5
Value
5out of5
Overall rating
5out of5
This is the computer I have been looking for... except I can't use it
PostedNovember 1, 2012
No, I would not recommend this to a friend.
"I bought this computer. Clearly it had the best specs for the money. Unfortunately I had to return it because of the design. The ports located along the left side and prevent anyone from using a mouse in their left hand. I would be very happy with this computer it weren't for this design flaw."