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Customer Reviews for RB196ACWP 17.7 cu.ft Bottom Mount Freezer Refrigerator White

RB196ACWP 17.7 cu.ft Bottom Mount Freezer Refrigerator White

The Samsung’s RB196 refrigerator keeps food fresh longer than conventional fridges, while giving you optimized storage with our movable fresh box, and the handy bottom freezer. In addition, it features Samsung’s Twin Cooling System® so both food compartments maintain just the right temperature, making your food fresher and last longer. Outside, there are more convenient features with a reversible refrigerator door, EZ-Open handle and counter-depth body for a built-in look. This fridge boasts one-handed freezer opening and a tight seal on upper doors, plus, along with its sleek style, and modern design, the Samsung RB196 is ENERGY STAR® qualified so you can rest assured that it’s energy efficient.
Rating:
3.333 / 5
3.3
 / 
5
(3 Reviews) 3
Open Ratings Snapshot
Rating Breakdown 3 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
1
1 star
0
1 out of 3(33%)customers recommend this product.
Customer Questions & Answers:
1 Question | 1 Answer
Customer Reviews for RB196ACWP 17.7 cu.ft Bottom Mount Freezer Refrigerator White
Review 1 for RB196ACWP 17.7 cu.ft Bottom Mount Freezer Refrigerator White
Customer Avatar
Mom of 2
From Vancouver, BC
I have used this product for:1-2 years
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Design 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Overall rating 
5 out of 5
5 out of 5

Fridge looks good, works fine

PostedFebruary 14, 2013
I would recommend this to a friend!
PostedFebruary 14, 2013
"We've had our fridge for a year, but bought it about a year and a half ago (reno delays). We're very happy with the way it looks and the design of the inside. Counter-depth and the slightly wider size are great for being able to see and reach everything easily. The fridge has mostly worked great. The only thing that happened to us was that after about a year the bottom freezer wasn't closing completely and the minus sign on the temperature display panel was not working. We didn't really care about the minus sign, but had to call about the freezer problem obviously. Perhaps having the fridge sitting in the warehouse for 6 months wasn't such a good idea after all (much as the salesman warned us, but there was no kitchen to put it in). The customer service was terrific. We had to explain how we had only installed the fridge a year ago, although the purchase date was 2011. I only had to phone once and everything was sorted. The repair guys came and replaced the gasket and also noticed the imperfect display panel and phoned to get a new one for us. About a week after our one phone call to Samsung our freezer was fixed and the display was new. It is good to have the minus sign back.
I would recommend this fridge to others, but if they had children I would warn them that some fridge magnets can scratch the door. Our last fridge was pebble finish, and that is pretty resistant to scratches."
I would recommend this to a friend!
+1point
1of 1voted this as helpful.
Review 2 for RB196ACWP 17.7 cu.ft Bottom Mount Freezer Refrigerator White
Customer Avatar
Notsocoolhand Luke
From Regina, SK
I have used this product for:2-5 years
Expertise:expert
# of SAMSUNG products I own:3-5
Features 
3 out of 5
3 out of 5
Performance 
2 out of 5
2 out of 5
Design 
2 out of 5
2 out of 5
Value 
3 out of 5
3 out of 5
Overall rating 
3 out of 5
3 out of 5

This product is here for a good time, not a long time.

PostedMarch 30, 2013
No, I would not recommend this to a friend.
PostedMarch 30, 2013
"We purchased one of these refrigerators a couple years ago and at first it was great but things started to go downhill after about a year. Firstly, some of the door mounted plastic compartments cracked along the bottom and we had to duct tape them to keep them from coming apart. Most recently the upper refrigerator keeps icing up at the back and now won't keep things cool (even after defrosting). Looks like we might be in the market for a new fridge already?"
Pros: Inexpensive
Cons: Poor quality
No, I would not recommend this to a friend.
+1point
1of 1voted this as helpful.
Review 3 for RB196ACWP 17.7 cu.ft Bottom Mount Freezer Refrigerator White
Customer Avatar
jimbo
From coquitlam british columbia canada
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
3 out of 5
3 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Overall rating 
2 out of 5
2 out of 5

poor design on upper condensor fan shroud.

PostedOctober 4, 2012
No, I would not recommend this to a friend.
PostedOctober 4, 2012
"Since new this fridge has pooled water in the vegetable bins. It is 15 months old now and I finally took it apart to see if drain tube plugged...Nope...the problem is the metal shroud over motor and condenser in the upper part. It freezes up on both sides...the one side goes into the drip tray but the other side drips onto the styrafoam insulation and runs down and comes out by the two lower vents in the bins. I see on the internet that this is quite a common problem..I would sure like to know if an update is available to stop this. If the shroud was made of a frost free material it would work. Will keep sponges in the bins till I hear."
Cons: Did not meet expectations
No, I would not recommend this to a friend.
+3points
4of 5voted this as helpful.
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