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Customer Reviews for RS263TDRS 25.5 cu.ft Side-by-Side Refrigerator Stainless Steel

RS263TDRS 25.5 cu.ft Side-by-Side Refrigerator Stainless Steel

With Samsung’s Twin Cooling System®, the food and freezer compartments are cooled by separate cooling systems, keeping food fresher, longer. With its external ice and water dispenser that is fed through a water filter, you will always have plenty of filtered water, crushed & cubed ice on hand. Plus, its eco-friendly stylish LED lighting burns brighter and longer, illuminating the inside. Finally, along with its sleek style, the Samsung RS263 is ENERGY STAR® qualified with 30% greater energy efficiency than the DOE standard, so you can truly rest assured of its enormous energy saving benefits.
Rating:
3 / 5
3
 / 
5
(3 Reviews) 3
Open Ratings Snapshot
Rating Breakdown 3 reviews
5 stars
0
4 stars
1
3 stars
1
2 stars
1
1 star
0
1 out of 3(33%)reviewers recommend this product.
Customer Reviews for RS263TDRS 25.5 cu.ft Side-by-Side Refrigerator Stainless Steel
Review 1 for RS263TDRS 25.5 cu.ft Side-by-Side Refrigerator Stainless Steel
Customer Avatar
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:6-10
Features 
3 out of 5
3 out of 5
Performance 
2 out of 5
2 out of 5
Design 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Overall rating 
3 out of 5
3 out of 5

Don't Use Power Saver mode

PostedDecember 17, 2013
No, I would not recommend this to a friend.
PostedDecember 17, 2013
"Don't use power saver mode !
When in PS mode fridge "hangs" and thinks that it is at temperature and no longer comes on.
Display shows that temp is ok, but fridge no longer cools. Lost a freezer full of food the first time this happend. After "rebooting" (unplugging and waiting a few minutes) the display shows the true temp and unit starts working again. After a few days we turned Power saver on again and fridge exhibited same problem a couple of weeks later. Did the "Reboot" again and have left the PS off without incident for over a year now.
Who knew Samsung fridges were like computers.....must be running Windows !
"
No, I would not recommend this to a friend.
+2points
2of 2voted this as helpful.
Review 2 for RS263TDRS 25.5 cu.ft Side-by-Side Refrigerator Stainless Steel
Customer Avatar
From Edmonton, ab
I have used this product for:1-2 years
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
1 out of 5
1 out of 5
Design 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Overall rating 
2 out of 5
2 out of 5

Good size and design but fridge is not cold enough

PostedSeptember 8, 2013
No, I would not recommend this to a friend.
PostedSeptember 8, 2013
"Fridge was rated high on consumer report but we have had to put in two service calls in the past two years. Fridge does not get cool enough. Also, the ice dispenser spits out ice at such a rapid rate that some will always fall on the floor."
Pros: Bright display, good size
Cons: not cold
No, I would not recommend this to a friend.
+1point
2of 3voted this as helpful.
Review 3 for RS263TDRS 25.5 cu.ft Side-by-Side Refrigerator Stainless Steel
Customer Avatar
From Calgary, AB
I have used this product for:3-6 months
Expertise:intermediate
# of SAMSUNG products I own:3-5
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Design 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Overall rating 
4 out of 5
4 out of 5

Meets All Of Our Requirements

PostedSeptember 8, 2013
I would recommend this to a friend!
PostedSeptember 8, 2013
"I almost didn’t consider this model after reading several negative reviews. I then checked out the reviews of other models and other manufacturers (including more expensive ones) and found similar customer ratings. This made me realize that people were more likely to send in negative reviews than positive ones. Here are my comments on this fridge and they are generally positive.
Normal operation of the fridge is very quiet. There is some noise when ice is being dispensed but no more than can be expected when ice cubes drop into a plastic hopper.
The temperature is not adjustable but it is perfect for our requirements. The refrigerator is set to 5C (41F) and the freezer is at -16C (3F). I monitored the temperature in several areas and was pleased to find that it was quite uniform. This suggests to me that the ventilation within the fridge and freezer as well as the insulation around them, is very adequate.
The lighting is adequate and pleasantly soft.
I would like to see another bin on the door for small items. There is room for it. A rack for beverage tins on the door would be very useful.
Some manufacturers advertise stainless steel finishes that are resistant to finger marks. If these are effective, then Samsung should consider utilizing these finishes on their appliances.
We have owned our refrigerator for over three months and overall, it meets all of our expectations."
I would recommend this to a friend!
+3points
4of 5voted this as helpful.
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