Choose a Category
SAMSUNG Ratings and Reviews
Shop Now At SAMSUNG
Shop Washers
Choose a Category

Customer Reviews for WF397UTPAGR 4.6 cu.ft Large Capacity Front-Load Washer (Charcoal)

WF397UTPAGR 4.6 cu.ft Large Capacity Front-Load Washer (Charcoal)

The Samsung WF397 brings together a wide selection of innovative new advancements featuring Samsung’s advanced PowerFoam™ Technology, delivering advanced fabric care and superior cleaning results. This 4.6 cu. ft. capacity washer has 13 cycles of operation as well as features including the Diamond Drum™ design to reduce snagging and the innovative VRT™ Vibration Reduction Technology™. 24-Hour Delay Start gets to work when it suits you best, and Steam Wash injection improves washing performance for superior cleaning power, and Samsung washers are ENERGY STAR® qualified so that they require less water and reduce the amount of energy required for use.
Rating:
3.5 / 5
3.5
 / 
5
(2 Reviews) 2
Open Ratings Snapshot
Rating Breakdown 2 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 star
0
1 out of 2(50%)reviewers recommend this product.
Customer Reviews for WF397UTPAGR 4.6 cu.ft Large Capacity Front-Load Washer (Charcoal)
Review 1 for WF397UTPAGR 4.6 cu.ft Large Capacity Front-Load Washer (Charcoal)
Customer Avatar
From Alberta
I have used this product for:1-3 months
Expertise:intermediate
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Overall rating 
5 out of 5
5 out of 5

very efficient quality built

PostedMay 25, 2013
I would recommend this to a friend!
PostedMay 25, 2013
"We are happy with ours. Our old 20 year old maytag used 42 gls per wash and was leaving a lot of soap residue in our clothes so we bought the samsung it uses 16 gls and a lot less power and leaves no residue. If you use a fabric softner that is thick it does not go into the washer very good. We mix the softner half with water it works great we did not use fabric softner in the maytag at all . I like the fact that clothes do not smell so strong as with full strength softner. I give the washer and dryer a 5"
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
+1point
4of 7voted this as helpful.
Review 2 for WF397UTPAGR 4.6 cu.ft Large Capacity Front-Load Washer (Charcoal)
Customer Avatar
From London, Ontario
I have used this product for:less than a month
Expertise:expert
# of SAMSUNG products I own:1-2
Features 
5 out of 5
5 out of 5
Performance 
1 out of 5
1 out of 5
Design 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Overall rating 
2 out of 5
2 out of 5

Beware!

PostedMay 19, 2013
No, I would not recommend this to a friend.
PostedMay 19, 2013
"This model has a known problem in that the softener dispenser doesn't work. Samsung has no fix for this right now, yet they go on selling them. Their excuse for this is that "some machines work". So if you don't mind gambling that yours just might work, then by all means go ahead. Otherwise choose a different model."
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
+17points
19of 21voted this as helpful.
Copyright © 1995-2014 SAMSUNG All rights reserved.